Supervision and Leadership in Water Utilities

Supervision and Leadership in Water Utilities

Build practical supervisory skills for leading water utility employees, coordinating field operations, and maintaining safe, accountable teams.

Students explore how supervisors assign work, communicate expectations, manage performance, resolve problems, and support reliable utility operations.

Topics Covered

• Transitioning from operator to supervisor
• Leadership roles and responsibilities
• Effective communication and delegation
• Employee training and development
• Scheduling, staffing, and workload management
• Workplace safety and accountability
• Conflict resolution and performance management
• Supervisory decision-making

Availability: Coming Soon